Note: As a precautionary measure to protect tenants we do not accept cash or Interac e-Transfers for security deposits or rent.
Rent Moola Payment Services
If your suite needs maintenance or repairs, please use our online Rent Manager form rather than coming to the office. This will automatically forward the request to the correct maintenance personnel and avoid service delays.
If you are moving out of your suite, please use this Notice to Vacate form.
Setup mail forwarding through Canada Post in advance to avoid lost mail – www.canadapost.ca/forward
1215 Apartments is not responsible for lost or stolen mail or packages and will not forward mail on your behalf.
After-Hour Emergency Number: 403-371-2249
What Constitutes an Emergency?
- Water loss – flood, leaking pipes, roof leak, sewer back up
- No heat
- Elevator not working
- Parkade door not functioning
- Building security compromised (i.e. an entrance/exit door will not lock)
- OR any other issue required to mitigate property damage
If you call the after hours number for a non-emergency a charge will be applied to your apartment.
Crime in progress, immediate life or health threat, or fire: dial 911
Vandalism, break & enter, graffiti, drug use, lockbox theft, aggressive behaviour etc.
Calgary Police Service: 403-266-1234
DOAP Outreach: 403-998-7388
Operates 24/7 (specifically for reporting intoxicated individuals)
If the noise is caused by a criminal activity, call the Calgary Police Service at 403-266-1234 or if it is related to an emergency, dial 911.
If the noise is not caused by criminal activity, call 311
The 1215 Insurance Program has been developed to allow our Commercial & Residential tenants to buy as a group.